Executive Coaching

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"Performance Coaching"

This is coaching with a difference!

We recognise for small businesses sometimes there is just not enough time or money to allow new or existing managers the luxury of going on a full day's training course knowing that in reality they will not put the skills into practice.

Our performance coaching is unique blend of one on one training (the theory), mentoring (sharing experiences??) and coaching(ensuring the theory is put into practice). The course of 6 - 8 sessions ensures that the skills the managers need are really learnt and practiced and embedded in their daily activities ensuring continuity.

Conflict Management Coaching

"There has been a personality clash between my Sales Manager and my Regional Manager causing many problems within these two departments"

"After a bad performance review there has been tension between my employee and their line manager"

"One of my employees feels they have been discriminated against by another person on their team"

These are just some of the comments from our clients about conflict issues they have dealt with in their workplace. As a business owner you have probably experienced the same or similar issues at some point in your company.

Conflict is inevitable in workplace settings, they can arise between co-workers, supervisors and subordinates or between employees and external stakeholders. Unresolved conflict is extremely damaging to a workplace, it can result in:

  • hostility
  • demotivation
  • disruption to work and the business as a whole
  • stress and illness which can lead to absenteeism
  • grievances
  • disciplinary procedures and investigations, which can be timely and costly
  • a higher turnover of staff
  • litigation.

Managing conflict is a key management competency and all business owners should study and practice effective conflict management skills to maintain a positive workplace environment. This can seem very daunting and at times professional expertise may be required.

How we can help

Dakota Blue Consulting can help your business, we are trained Cinergy™ Conflict Management Coaches (for more information on Cinergy visit www.cinergycoaching.com). This is a structured one-to-one process that assists both managers and employees to effectively manage conflict situations that arise within the workplace. The aim of this coaching is to develop a person’s skills to manage interpersonal conflict, and enabling them to take ownership of conflict and resolve it in an informal manner.

Conflict management coaching is a specialised approach. We will do this proactively, in an effort to avoid problems, or in response to a specific problem. The coaching provides a form of mediation, one-to-one coaching and facilitated discussion and we can provide ongoing support. We can offer coaching to your staff on how to manage conflict and we can also act as mediators for a conflict issue that you may be dealing with. By building conflict competence we can help your business to be responsive and less reactive to disputes that arise.

When do you need conflict management coaching?

Coaching can be particularly effective for the following areas of conflict, however, this is not an exhaustive list and for further advice and information please contact us directly to discuss your specific requirements:

  • when there is conflict for one party and the other party is not yet aware
  • whilst supporting managers to prepare for a situation of conflict between other employees
  • assisting employees who are experiencing conflict
  • during or immediately following a grievance/harassment/bullying investigation to help all parties move forward with the agreement, and build effective working relationships so that there isn’t a re-occurrence
  • in support of the mediation process.

Get in touch today to find out how our conflict management coaching can really help you deliver the business results you are looking for.